Reset the password of your CMS user

Whether you've forgotten your password or are encountering difficulties during the reset process, we've got you covered. In this article, we'll walk you through step-by-step instructions to make the password reset process straightforward and hassle-free.

To reset the password for another user in your CMS, refer to the instructions provided in this article.


Requirements

  • Make sure you have an account to access the CMS and that it is still enabled.

Step by step

  1. Visit the login URL for your CMS and spot the "Forgot your password?" link beneath the login inputs. Click on the link.

  1. On the subsequent screen, input the email address typically associated with your account, often your work email.
  2. Click the "Reset Password" button. An email containing a reset link will be sent to the address provided in step 2, valid for the next 12 hours.

  1. Access your email and click on the reset link. This action redirects you to a page where you can establish a new password. Ensure it meets the criteria for a robust password.
  2. Once satisfied with your new password, click on the "Set Password" button to save the changes..

Congratulations! You can now access the CMS using the email address from earlier steps and the newly defined password. Your login credentials are successfully updated.


Troubleshooting

In case you haven't received the reset email, please check your Spam folder. If it's not there, feel free to reach out for assistance by sending an email to support-bru@basedesign.com. We're here to help!

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